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Defend and reduce credit hire claims with Pro:Rate

A market-leading platform for car hire rates.

Credit hire companies frequently charge ‘at-fault insurers’ an inflated price for car hire. We don’t think that’s fair. That’s why we built Pro:Rate – a platform that instantly and independently determines the right price regardless of the circumstances, date or location.

For credit hire defence, Pro:Rate is the essential platform for creating a strong and reliable negotiating position with a credit hire organisation (CHO).

So what is Pro:Rate?

Real-time car hire rate data

Pro:Rate is a data engine that gathers real-time car hire rate data across Australia. Operating 24/7, 365 days a year, it constantly logs and stores screenshots of private and light commercial vehicle rental availability and cost.

Every vehicle, every postcode, every day

With more than three years of data and access to hundreds of millions of pieces of information, Pro:Rate delivers huge savings on the indemnity cost of any incoming claim. We also create significant operating efficiency for our clients, giving them fast, reliable, predictable and consistent results every time.

Want to know more?

What benefits does Pro:Rate deliver?

Access to accurate and contemporaneous evidence gives insurers an idea of the ‘going rate’ during a vehicle’s hire period. With this information, it’s possible to:

Achieve
up to

%

reduction on cost versus the invoiced rate

Drive your teams to adhere

%

to your settlement strategy through consistent and accurate car hire rate provision

Reduce claims processing time by

%

when using Pro:Rate evidence

Expect
up to

%

of all cases to settle at the evidenced rate without going to litigation

Pro:Rate will produce anything from a single piece of data to full, court-compliant reports to add weight to your defence. We offer this at a market-leading turnaround time with sensible and competitive pricing.

Using Pro:Rate, credit hire invoices can be settled at a fair and reasonable daily rate. Consequently, credit hire teams experience improved operational efficiency and faster and more consistent results.

Australia’s broadest vehicle hire database

Pro:Rate is Australia’s deepest and broadest vehicle hire database, ensuring an exceptionally high return rate for all enquiries. It produces fast, consistent reports detailing the car hire rates for any vehicle in any postcode on any day.
Our clients benefit from operational efficiency through an intelligent, automated system that produces polished and consistent hire reports. Pro:Rate offers unparalleled insight and business information using advanced data analytics that wrap about the vehicle hire database.

Secure, simplified access

We offer single sign-on, ensuring that our systems are linked with our clients’ systems, meaning there is no need for additional login credentials – thus increasing operational efficiency. Once client users log into the system, our platforms are readily available for use.

Application programming interface (API)

We build all our systems API first – enabling clients to connect their platforms to anything and everything at our end. This platform integration allows for the smoothest and fastest operating model, requiring the fewest number of keystrokes for streamlined use and optimum user experience.

How to use Pro:Rate

Pro:Rate is available via:

A self-service portal

Your claims handler searches the Pro:Rate portal to find and download the appropriate car hire rates dataset.

Pro:Rate On-demand

We provide a service upon request where our experienced subject matter experts compile the report for you based on your specific requirements.

A member of our sales team will assess your company’s needs and recommend the best option.

Million rows of data

Results per day

$ saving per hire

An award-winning track record

Pro:Rate was founded by claims professionals with an in-depth knowledge of the credit hire and motor insurance markets. Most importantly, we have a track record in:

helping customers reduce credit hire invoice costs

the complex insurance claims workflow, with all of its many intricacies

building award-winning, market-leading SaaS platforms that satisfy real-life market needs

commercial, operational, and technological success

We occupy a unique proposition in the BHR marketplace offering.

1.

The only fully automated data engine in the Australia, covering the last 3+ years of contemporaneous data

2.

Contemporaneous, geographically appropriate and court-compliant reports

3.

A historic data pool containing over 16 million rows of data and hundreds of millions of pieces of information

On average, we add more than 20,000 rows of data per day to our platform. Thus, you can always rely on us to provide the most up-to-date car hire rates data. That is every vehicle, every postcode, every day.

For peace of mind, we store and process all our data using a highly secure Amazon Web Services (AWS) environment, protected by multiple rings of best-of-breed security.